Last modified September 1, 2017
At Mayr & Company Realty, LLC, parent company to the BookLuxuryRentals.com web portal, we understand that making purchases online involves a great deal of trust on your part. We take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the personal information you provide to us. Please read the following policy to learn about our privacy practices. By visiting our website, BookLuxuryRentals.com, you are accepting the practices described herein.
Collection of information and how we use it
The main reason why we collect information is to provide and improve our Site, services, features and content, to administer your Membership (together, the “Service”) and to enable users to enjoy and easily navigate the Site.
What information we collect from you
When you register through BookLuxuryRentals.com to become a member, when you create or edit your profile pages and book a stay, we will ask you for information. This refers to information about you that can be used to contact or identify you (Personal Information). Personal Information includes, but is not limited to, your name, phone number, email address and home postal address, but does not include your credit card number or billing information. In order to finalize your booking and to process some of your transactions through BookLuxuryRentals.com, we may also ask for your credit card number and billing information. We also collect the other information that you provide as part of registration and the administration and personalization of your profile pages (for your accommodation or yourself).
We may collect and process the following data about you:
a) Users may give us information about themselves by filling in forms on BookLuxuryRentals.com or by corresponding with us by phone, e-mail address or otherwise. This includes information you provide when you register for a Customer Account. This information includes but is not limited to name, email address, postal address, billing address, telephone number, username and password.
b) Users may also give us information about the properties that they advertise using our Services, including the property address.
c) Upon each of the User’s visits to BookLuxuryRentals.com, we may automatically collect technical information, including the Internet Protocol (IP) address used to connect users’ computers to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
d) We may also collect information about users’ visit to BookLuxuryRentals.com including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
e) We do not collect payment card details of our users. In order to pay for the fees related to our Services we use third party payment processors that will collect and process the payment card details of our users.
f) We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers) and may receive information about you from them.
We automatically collect some information about your computer when you visit boutique-homes.com, regardless of whether you are a BookLuxuryRentals.com member or a non-registered user just browsing our servers. For example, we will collect your IP address, Web browser software (such as Netscape Navigator, Internet Explorer or Safari), and referring Web site. We also may collect information about your online activity, such as the properties you look at. Collecting this automatic information helps us customize your user experience. It allows us to monitor and analyze use of the Site and the Service and for the Site’s technical administration, to increase our Site’s functionality and user-friendliness. We do not treat Log Data as Personal Information or use it in association with other Personal Information, though we may aggregate, analyze and evaluate such information.
How we use your information
Identity theft and the practice currently known as “phishing” are of great concern to Mayr & Company Realty, LLC. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your account ID, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.
Information Sharing and Disclosure
BookLuxuryRentals.com. is designed to allow Members who have accommodation to rent out (“Hosts”) and Members who wish to find lodging (“Guests”) to share information with one another in order to facilitate arranging stays. Listings posted by Hosts, ratings and reviews of Hosts and Guests, and the Profile Information (as defined below) of Hosts and Guests are, as far as you allow it, visible to any visitor to the site.
Information related to your profile page
When you register through the Site and submit your Personal Information to create a profile page, boutique-homes.com Users will see the information you provided. We do not allow our users to browse user profiles but they may arrive on your profile through various way (if you made a booking request, a Host may for instance look at your personal profile). Our network architecture and your privacy settings allow you to make informed choices about who has access to your information. You can review and revise your profile information at any time.
If you post a listing, we may also display the geographical location of your listing in the form of a map so that potential guests can see the general area and neighborhood of your listing, but you can choose whether to display your actual street address or not. Note that members will never have access to your Billing Information.
We may share aggregated information that does not include Personal Information and we may otherwise disclose Non-Identifying Information and Log Data with third parties for industry analysis, demographic profiling and other purposes. Any aggregated information shared in these contexts will not contain your Personal Information.
How to delete your profile
All Members may review, update, correct or delete the Personal Information within their personal property related profile page. If you would like us to delete your record in our system, please contact us and we will attempt to accommodate your request if we do not have any legal obligation to retain the record. See below for privacy contact information.
Links to other sites
We want you to feel confident about using BookLuxuryRentals.com to plan and purchase your stay, so we are committed to protecting the information we collect.
How long will we keep your personal data?
Compliance with laws and law enforcement
Mayr & Company Realty, LLC cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of Mayr & Company Realty, LLC or a third party, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable.
Mayr & Company Realty, LLC may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets.
Court of jurisdiction and applicable law
This policy and all matters arising out of or relating to this policy shall be governed by the substantive laws and principles of United States, without regards to conflicts of laws and principles thereof.
Any controversy, claim or dispute between a User and Mayr & Company Realty, LLC arising out of or relating to this policy shall be subject to the exclusive jurisdiction of the courts located within Collier County, Florida and each party hereby irrevocably consents to the jurisdiction and venue of such Court.